At KDFBSD™, we want every step of your shopping experience to feel clear, convenient, and well supported. Whether you need help with an existing order, have a question about one of our umbrella designs, or would like clarification before making a purchase, our customer support team is here to assist.
We welcome your questions and feedback and aim to provide helpful responses during our published service hours.
Phone / Text:
+86 17817594370
Email:
For order inquiries, product questions, or general assistance, please email our support team. Including relevant details in your message helps us understand your request and provide a more useful response.
Mailing Address:
Suzhou Zhongyuzhi Technology Co., Ltd.
Room 229, No. 17 Shijia Lane, Pingjiang Subdistrict, Gusu District, Suzhou
Owner: Zhou Mingzhi
Customer Support Hours
Daily: 8:00 AM – 10:00 PM
Time Zone: Pacific Time (US & Canada), GMT−08:00 during standard time and GMT−07:00 during daylight saving time.
Our customer service hours are the same every day, including weekends. Please allow reasonable time for a response, particularly when your inquiry requires additional order or product information.
Tips for Faster Support
To help us handle your request efficiently, please include the following details when relevant:
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Order Number: Include your order number if you are asking about an existing purchase.
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Contact Information: Provide the email address associated with your order so we can better locate the relevant details.
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Reason for Contact: Briefly explain your question or concern, whether it relates to an order, product details, delivery, or another shopping matter.
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Supporting Information: If your inquiry concerns a damaged item or a product issue, include clear photographs or other relevant details when appropriate.
Please avoid sending payment card numbers, passwords, or other sensitive financial information by email.
Providing complete and accurate information helps us understand your needs and work toward an appropriate resolution.
Thank you for choosing KDFBSD™. We appreciate your interest in our distinctive umbrella designs and look forward to helping make your shopping experience straightforward and enjoyable.
Company Information
Brand: KDFBSD™
Owner: Zhou Mingzhi
Legal Company Name: Suzhou Zhongyuzhi Technology Co., Ltd.
Business Address: Room 229, No. 17 Shijia Lane, Pingjiang Subdistrict, Gusu District, Suzhou
Phone: +86 17817594370
Email: service@kdfbsd.com
Customer Service Hours: 8:00 AM – 10:00 PM daily
Time Zone: Pacific Time (US & Canada), GMT−08:00 during standard time and GMT−07:00 during daylight saving time.
Website: https://kdfbsd.com